Terms & Conditions

Welcome to Bespoke Pet Services. This website is operated by Bespoke Pet Services. a company organized in the State of Oregon (“Company”) dedicated to pet services.

The website bespokepetservices.com (collectively referred to as, “Services”) and any other material that is made available through our service (“Content”) are operated by Bespoke Pet Services. Throughout these Terms of  Use the words “we”, “us” and “our”  refer to Bespoke Pet Services. The contents of the site are subject to the following terms and conditions. By using the Site as a visitor, potential client, or client, you accept and agree to be legally bound by the Terms of Use herein. If any of the Terms of Use herein are unacceptable to you, please do not use the Site.

 

PLEASE READ THESE TERMS OF USE CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, OBLIGATIONS, RELEASES, AND AVAILABLE REMEDIES RESULTING FROM YOUR USE OF THE SITE AND OUR SERVICES (AS DEFINED BELOW), INCLUDING, VARIOUS LIMITATIONS AND EXCLUSIONS AS DESCRIBED BELOW.

THIS SITE IS NOT AN EMERGENCY-RESPONSE OR EMERGENCY-MONITORING SERVICE AND ANY PERSON WHO IS AWARE OF AN EMERGENCY SITUATION OR BELIEVES THAT A PERSON MAY BE AT RISK SHOULD DIAL “911” OR AN APPROPRIATE EMERGENCY RESPONDER. Bespoke Pet Services IS UNDER NO OBLIGATION TO MONITOR OR RESPOND TO COMMUNICATIONS MADE TO THIS SITE.

 

By participating in our Services and Content, you agree to be bound by the following Terms and Conditions (“Terms of Use”, “Terms”) and Privacy Policy. The Terms of third party applications and websites used to provide users of our Services, including the additional conditions and policies referenced within these Terms or available by hyperlink. If you do not agree to all the Terms, then you may not access the Services or our Content. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Use of these Services uses the following web tools and hosts and requires you also agree to the following terms:

 

Tool Name

Function

Links to Terms / Policies

Squarespace

Website Hosting

https://www.squarespace.com/terms-of-service

Google Analytics

Tracks and Reports Website Traffic

https://policies.google.com/

Instagram

Social media plugin

https://help.instagram.com/581066165581870

Facebook

Social media plugin

https://www.facebook.com/terms.php

 SECTION 1 - TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. If you are under the age of majority, you acknowledge that a qualified adult such as a parent, guardian, event organizer or  school teacher, has allowed you to use our Services and you agree to the Terms. If you are a parent or legal guardian of a user under the age of 18, by allowing your child to use the Service, you are subject to the terms of this Agreement and responsible for your child’s activity on the Service. If you are accepting these Terms on behalf of another legal entity, including a business, school or a government, you represent that you have full legal authority to bind such entity to these Terms.

 

You may not use our Services or service for any illegal or unauthorized purpose nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright law).

 

You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of these Terms will result in an immediate termination of our Services and your access to our Content will be prohibited.

SECTION 2 - INTELLECTUAL PROPERTY RIGHTS

For purposes of these Terms, “Service Content” means and includes any text, graphics, images, music, software, audio, video, works of authorship of any kind, and information or other materials that are posted, generated, provided or otherwise made available through our Service. The Service Content, and its underlying technology are protected by copyright, trademark, patent, intellectual property and other laws of the United States and foreign countries.  They are owned by us, our licensors, or other providers of such material. You agree not to remove, change or obscure any copyright, trademark, service mark or other proprietary rights notices on these Services or those incorporated in or accompanying the Service.

 

Our Service is intended for your personal, non-commercial use. We grant you a limited, non-exclusive, non-transferable, non-sublicensable license to use the Service and access and view the Service Content for your personal non-commercial use. This license is provided solely for your personal use and enjoyment of these Services as permitted in these Terms. You agree not to reproduce, reverse engineer, duplicate, copy, sell, resell or exploit any portion of the Service Content, without our express written permission and consent. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by us or our licensors, except for the licenses and rights expressly granted in these Terms.

SECTION 3 - OUR RIGHTS TO MATERIALS PROVIDED BY USERS

We welcome your participation on the Site. By sending messages to us, uploading or posting files, images, text, data, content, or by otherwise providing information or communications (individually or collectively "Communications") to us, you grant to us a perpetual, worldwide, irrevocable, unrestricted, non-exclusive, royalty-free license to use (including use for promotional and advertising purposes), copy, license, sublicense, adapt, distribute, display, publicly perform, reproduce, transmit, modify, edit, create derivative works, and otherwise exploit such Communications and any ideas or original materials contained in these Communications for any purpose and in all media now known or hereafter developed. This grant includes the right to exploit any and all proprietary rights in such Communications including, without limitation, any and all Intellectual Property Rights in any relevant jurisdiction. You waive all rights you may have to inspect or approve any use by us of any material or idea submitted by you in any Communications or to receive any compensation for such use. You waive all rights to any claim against us for any alleged or actual infringements or misappropriation of any Intellectual Property Rights in connection with such Communications. You agree and understand that we are under no obligation to use any Communications submitted by you to us or in any way.

 

You warrant that you own all Intellectual Property Rights in and to any Communications that you submit to us, or that you have sufficient rights in and to the Communications to grant to us the above license.

SECTION 4 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on these Services is not accurate, complete or current. The material on these Services is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on these Services is at your own risk.

 

These Services may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of these Services at any time, but we have no obligation to update any information on our Services. You agree that it is your responsibility to monitor changes to our Service Content.

SECTION 5 - SERVICES

We reserve the right, but are not obligated, to limit our Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the services that we offer. Any offer for any service made on these Services is void where prohibited.

 

We reserve the right to modify, terminate or otherwise amend our offered Services at any time in accordance with these Terms.

SECTION 6 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

 

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from, or relating to, your use of optional third-party tools.

 

Any use by you of optional tools offered through our Services is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party providers.

 

We may also, in the future, offer new features through our Services (including, the release of new tools and resources). Such new features shall also be subject to these Terms.

 

SECTION 7 -THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on these Services may direct you to third-party websites and applications that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or Sites, or for any other materials, products, or services of third-parties.

 

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites or applications. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 8 - PERSONAL INFORMATION

Your submission of personal information through the website will be kept confidential and is governed by our Privacy Policy. Please view our Privacy Policy.

 

SECTION 9 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information in our Service that contains typographical errors, inaccuracies or omissions that may relate to service descriptions, pricing, promotions, offers and availability. We reserve the right to correct any errors, inaccuracies or omissions.

 

We undertake no obligation to update, amend or clarify information in the Service, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service should be taken to indicate that all information in the Service has been modified or updated.

SECTION 10 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms, you are prohibited from using the Service or its Content: (a) for any unlawful purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) for any obscene or immoral purpose; or (e) to interfere with or circumvent the security features of the Service, other websites, or other applications. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

SECTION 11 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We cannot guarantee that the Service will be running 100% of the time, and we cannot guarantee that all functions will be available 100% of the time. We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you. You expressly agree that your use of, or inability to use, the Service is at your sole risk.

 

OUR SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. FURTHER, WE AND ALL OWNERS OF THE CONTENT DISCLAIM ANY EXPRESS, IMPLIED, AND STATUTORY WARRANTIES REGARDING THE CONTENT, INCLUDING WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. NEITHER WE NOR ANY OWNER OF CONTENT WARRANTS THAT OUR SERVICE OR CONTENT IS FREE OF MALWARE OR OTHER HARMFUL COMPONENTS. IN ADDITION, WE MAKE NO REPRESENTATION REGARDING, NOR DOES IT WARRANT OR ASSUME ANY RESPONSIBILITY FOR, ANY THIRD-PARTY APPLICATIONS (OR THE CONTENT THEREOF), USER CONTENT, DEVICES OR ANY PRODUCT OR SERVICE ADVERTISED, PROMOTED OR OFFERED BY A THIRD PARTY ON OR THROUGH OUR SERVICE OR ANY HYPERLINKED WEBSITE, AND WE ARE NOT RESPONSIBLE FOR ANY TRANSACTIONS BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF THE FOREGOING. NO ADVICE OR INFORMATION WHETHER ORAL OR IN WRITING OBTAINED BY YOU FROM US SHALL CREATE ANY WARRANTY ON BEHALF OF US.

Some jurisdictions do not allow the exclusion of implied warranties or limitations on applicable statutory rights of a consumer, so the exclusion and limitations in this section may not apply to you.

 

YOU AGREE THAT YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY PROBLEMS OR DISSATISFACTION WITH OUR SERVICE IS TO UNINSTALL ANY OF OUR SOFTWARE AND TO STOP USING OUR SERVICE. YOU AGREE THAT WE HAVE NO OBLIGATION OR LIABILITY ARISING FROM OR RELATED TO THIRD-PARTY APPLICATIONS OR THE CONTENT THEREOF MADE AVAILABLE THROUGH OR IN CONNECTION WITH OUR SERVICE, AND WHILE YOUR RELATIONSHIP WITH SUCH THIRD-PARTY APPLICATIONS MAY BE GOVERNED BY SEPARATE AGREEMENTS WITH SUCH THIRD PARTIES, YOUR SOLE AND EXCLUSIVE REMEDY, AS WITH RESPECT TO US, FOR ANY PROBLEMS OR DISSATISFACTION WITH ANY THIRD-PARTY APPLICATIONS OR THE CONTENT THEREOF, IS TO UNINSTALL OR STOP USING SUCH THIRD-PARTY APPLICATIONS.

 

For clarification, these Terms do not limit Bespoke Pet Services liability for fraud, fraudulent misrepresentation, death or personal injury to the extent that applicable law would prohibit such a limitation.

 

SECTION 12 - INDEMNIFICATION

This section only applies to the extent permitted by applicable law. If you are prohibited by law from entering into the indemnification obligation below, then you assume, to the extent permitted by law, all liability for all claims, demands, actions, losses, liabilities, and expenses (including attorneys’ fees, costs and expert witness(es) fees) that are the stated subject matter of the indemnification obligation below.

 

You agree to indemnify, defend and hold us harmless and our officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, volunteers and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 13 - SEVERABILITY

In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.

 

SECTION 14 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of these Terms for all purposes.These terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time, provided that you discontinue any further use of our Service. We also may terminate these Terms at any time and may do so immediately without notice, and accordingly deny you access to our Service, if in our sole discretion you fail to comply with any term or provision of these Terms.

 

Upon any termination of the agreement by either you or us, you must promptly destroy all materials downloaded or otherwise obtained from our Service, as well as all copies of such materials, whether made under the terms of use or otherwise.

SECTION 15 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

 

These Terms and any policies or operating rules posted by us on this Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms).

 

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 16 - DISPUTE RESOLUTION & GOVERNING LAW

We want to address your concerns without needing a formal legal case.  Before filing a claim against us, you agree to try to resolve the Dispute informally by contacting us via email at woof@bespokepetservices.com with the subject line “CLAIM”.  Similarly, we will undertake reasonable efforts to contact you (if we have contact information for you) to resolve any claim we may possess informally before taking any formal action. If the dispute is not resolved by negotiation within 30 days after the email noting the dispute under these Terms is sent, then you agree that any disputes or other legal proceedings will be brought in Oregon. These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States and the laws of the state of Oregon, USA, without regard to principles of conflict of law. By accessing our Service you are demonstrating that you are in agreement that you consent to the venue and personal jurisdiction there.

SECTION 17- LIMITATION ON LEGAL ACTION

You and We agree that any cause of action arising out of or related to the services must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.

SECTION 18 - CHANGES TO TERMS

You can review the most current version of the Terms at any time at this page Terms of Use. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our Services. It is your responsibility to check our Services periodically for changes. Your continued use of or access to our Services or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

 

SECTION 19 - CONTACT INFORMATION

Questions about the Terms of Use should be sent to us at woof@bespokepetservices.com with the subject line “TERMS”’. For customer support with Site-related questions, please submit an email to woof@bespokepetservices.com with the subject line “‘SUPPORTHELP”. We strive to respond to inquiries within a reasonable time frame but we make no promises that any query will be responded to within any particular time frame or that we will be able to answer any such queries.

SECTION 20 - HEADINGS

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.


Privacy Policy

Website Privacy Policy

________________________________________________________

Last Updated October 31, 2022.

Your privacy is important to us. It is Bespoke Pet Service's policy to respect your privacy regarding any information we may collect from you across our website and other sites we own and operate. We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Bespoke Pet Services understands that medical information about you and your pet’s health is personal, and is therefore committed to protecting that medical information.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies. We have implemented technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

If you contact Bespoke Pet Services and request information about our services, we will use your email or postal address to provide the information you requested. You agree that we may use and share information you provide us.

This Notice of Privacy Practices (the “Notice”) describes Bespoke Pet Services’s practices and those of Bespoke Pet Services employees, staff, volunteers, and other personnel who are involved in the care of your pet. Bespoke Pet Services and these individuals will follow the terms of this Notice, and may use or disclose medical information about you to carry out treatment, payment or health care operations, or for other purposes as permitted or required by law. This Notice describes your rights to access and control medical information about your pet, including information that may identify you and that relates to your past, present, or future physical, and medical care and related health care services.

Bespoke Pet Services is required by law to: (1) Make sure that medical information that identifies you is kept private; (2) Give you this Notice of its legal duties and privacy practices concerning medical information about you; (3) Follow the terms of the Notice that are currently in effect, and (4) Notify you in case there is an unauthorized use or disclosure of your unsecured medical information. Bespoke Pet Services will disclose your health information when required to do so by federal, state or local law. Bespoke Pet Services may disclose medical information about you in response to a court or administrative order, subpoena, discovery request, or other lawful process.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

-        To present our Website and its contents to you.

-        To provide you with information, products or services that you request from us.

-        To provide you with information about our services

-        To provide you with notices about your account/subscription, including expiration and renewal notices.

-        To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

-        To notify you about changes to our Website or any products or services we offer or provide through it.

-        To allow you to participate in interactive features on our Website.

-        In any other way we may describe when you provide the information.

-        To fulfill any purpose for which you provide it.

-        For any other purpose with your consent.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us via our contact us link.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by e-mail to the e-mail address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact via email to woof@bespokepetservices.com.